Why We’re Different

Sure we're all pest control companies but...we work harder to stand apart!

 

We go the extra mile to separate ourselves from our competitors. After all, everyone wants to be #1 but few are willing to do what it takes to actually be that. Our promise to go beyond what’s expected and earn the trust and admiration of our customers and the business community are summed up by our creed:

“Neighborly Service • Affordable Solutions • Guaranteed Results”

Neighborly Service means...

• Listening to your pest, health, and safety concerns & understanding your needs.
• Educating you on the pests, our safe application of pesticides, and on-going methods of prevention.
• Being as thorough as we can be and spending as much time on your pest problem as it takes to resolve it! Unlike many other companies, we have no time quotas.
• Using the most effective means of communication with our customers. We’ll use e-mail, voice mail, cell phones, web site info, smart phones, etc., to solve problems in a timely manner. We believe in “follow-through” and “follow-up” communication when working with our customers in resolving a pest problem, billing problem, or otherwise.
• Being mindful of our role as consumer advocates for our community. This is our community, our neighbors, our friends, and our families and it’s most important to us that they all receive the very best pest control service we can provide!
• Treating you like friends and family…you know…neighborly!

Affordable Solutions means…

• Pest Control is a Strategy, NOT a commodity.  The strategy that we recommend will very often differ from what many others are trying.  Therefore, costs will always differ, as well.  Therefore, because of the phobias, health risks, and potential damage to property that many pests bring, we can provide a solution for virtually every pest problem.
• Providing you with options: Short-term solutions vs. Long-term solutions. We’ll use our knowledge & experience to counsel with you on the most cost-effective means necessary to treat your problem.
• We don’t ever want our customers to spend money unnecessarily & we won’t hesitate to talk you out of a high priced solution when there may be a more cost-effective means.

Guaranteed Results means…

• Our focus must always be on this promise to deliver you the results that you expect. We’ll help you to understand what those expectations should be based upon the service & solution you’ve chosen. However, it’s important to understand that Pest Control is the art and science of “preventing and controlling” pests. Depending on your particular pest(s), the environmental conditions involved, the type of solution, and very importantly the length of time the chemical residuals are effective, we could never guarantee that you’ll not have any further problems in the future.
• We’ll cater from the intolerant to the very tolerant in providing you safe & effective pest control for you & your family.
• If we diagnose and you authorize Gary's Termite & Pest Control Co. to resolve your pest problem as professionally and thorough as we can, we’ll back our results 100%!